Frequently Asked Questions
1. What is a digital planner?
Digital planning seamlessly integrates the creativity of traditional paper planners with the efficiency of the digital world, catering to both traditional tablets and e-ink devices. It offers the flexibility of jotting down ideas and organizing tasks with the convenience of digital tools. Delivered as a downloadable file compatible with PDF markup apps like GoodNotes or Noteshelf, this "next-generation" planner is specifically designed for tablets. Whether you prefer the tactile experience of a touchscreen or the comfortable reading experience of an e-ink display, digital planning ensures a smooth transition from traditional paper planners to the digital realm.
With features like hyperlinks and multimedia attachments, users can enhance their planning experience, making it more interactive and dynamic. Whether you're scribbling notes or setting reminders, digital planning offers the best of both worlds, catering to diverse preferences and technological needs.
2. How do I purchase and download a digital planner?
Simply browse our collection, select your preferred digital planner, add it to your cart, and proceed to checkout. After completing the purchase, you'll receive a download link.
3. Which apps are compatible with your digital planners?
Our planners can be used with any PDF annotation app, including Goodnotes, Notability, Samsung Notes, Xodo, Noteshelf.
Works seamlessly on Apple, Android, and Microsoft devices, as well as on e-Ink tablets like reMarkable, Amazon Kindle Scribe, Supernote. Compatible with iPads / Samsung / Tablets, Smartphones, desktop/Laptop computers.
4. What is your refund policy?
Due to the nature of digital files, upon purchase, you will instantly receive a downloadable PDF. Please note that these files are permanent, and, unfortunately, we cannot offer refunds or cancellations.
Feel free to ask any questions before making a purchase. We encourage you to seek any information you may need to make an informed decision; our team is here to assist you.
If you encounter any issues with your download or files, do not hesitate to contact us. Our customer support is dedicated to resolving any problems promptly.
Our products are for personal use only. They may not be resold, recreated, copied, redistributed, or used for any commercial purposes. We appreciate your understanding and respect for this restriction.
5. What is the difference between GoodNotes and Notability?
GoodNotes and Notability are both excellent note-taking apps. The choice depends on your preferences, but our planners work well with both.
6. How do I import the digital planner into my preferred app?
After downloading the planner, follow the app-specific instructions for importing a PDF file. It's usually a straightforward process.
7. Do your digital planners include hyperlinks for easy navigation?
Yes, all of our planners include hyperlinks for seamless navigation between different sections and pages.
8. Are your digital planners date-specific or can I use them indefinitely?
We offer both dated and undated planners. Choose the one that best fits your preference and planning style.
9. Can I use the digital planner on multiple devices?
Yes, you can use the planner on multiple devices as long as they are compatible with the note-taking apps or e-ink technology.
10. What tools do I need to use a digital planner?
To use our digital planners, you need a compatible device (iPad, Android tablet, or e-ink tablet) and a note-taking app like GoodNotes or Notability.
11. Are your digital planners environmentally friendly?
Absolutely! By opting for a digital planner, you contribute to reducing paper waste and promoting sustainability.
12. Can I use your digital planners on both iPad and Android tablets?
Yes, our planners are compatible with both iPad (iOS) and Android tablets that support PDF annotation.
13. Do you offer customer support if I encounter issues with my digital planner?
Yes, we provide customer support. Feel free to reach out through our Contact page with any questions or concerns.
14. Can I share the digital planner with others?
Our digital planners are for personal use only. Sharing or distributing them without authorization is prohibited.
15. Do your digital planners support handwriting recognition?
Yes, our planners support handwriting recognition in apps that offer this feature.
16. Are the digital planners compatible with stylus pens?
Absolutely! You can use stylus pens with our digital planners for a more natural writing experience.
17. Can I print pages from the digital planner if needed?
While our planners are designed for digital use, some customers choose to print specific pages. Check the product description for printability details.
18. How often do you release new digital planner designs?
We regularly update our collection with new designs. Follow us on social media or subscribe to our newsletter for announcements.
19. What file format are your digital planners in?
Our planners are typically in PDF format, ensuring compatibility with a wide range of devices and note-taking apps.
20. Can I request a customized digital planner tailored to my specific needs?
Yes, we value personalization! If you have specific requirements or design preferences for a digital planner, feel free to reach out to our team. We offer a customization service, and our experts will work with you to create a planner that suits your unique style and requirements.
Contact us to discuss your customization needs.
21. How long has digitalplanners.com been in business?
We take pride in being pioneers in the digital planner industry, with our journey beginning back in 1999.
With over two decades of experience, we have consistently led the way in providing innovative and high-quality digital planning solutions.
22. What's Your Customer Service Reply Time?
We take pride in providing prompt and efficient customer service. Our commitment is to respond to all inquiries within 24 hours, ensuring that you receive the assistance you need in a timely manner.
Feel free to reach out anytime; we're here to help!